{"id":19591,"date":"2022-09-14T14:20:02","date_gmt":"2022-09-14T06:20:02","guid":{"rendered":"https:\/\/www4.hkbts.edu.hk\/?page_id=19591"},"modified":"2024-01-31T12:29:45","modified_gmt":"2024-01-31T04:29:45","slug":"information-technology-team-support","status":"publish","type":"page","link":"https:\/\/www.hkbts.edu.hk\/en\/information-technology-team-support\/","title":{"rendered":"Information Technology Team Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19591\" class=\"elementor elementor-19591\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1787ce4f elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"1787ce4f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-333de7f0\" data-id=\"333de7f0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d2da354 elementor-widget__width-inherit elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"d2da354\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.hkbts.edu.hk\/wp-content\/uploads\/2022\/11\/%E5%AD%B8%E7%94%9F-1.png?fit=1920%2C707&#038;ssl=1\" title=\"\u5b78\u751f 1\" alt=\"\u5b78\u751f 1\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5398808 elementor-widget__width-inherit elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"5398808\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.hkbts.edu.hk\/wp-content\/uploads\/2022\/11\/%E5%AD%B8%E7%94%9F-scaled.jpg?fit=390%2C260&#038;ssl=1\" title=\"\u5b78\u751f\" alt=\"\u5b78\u751f\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4399a306 elementor-widget elementor-widget-spacer\" data-id=\"4399a306\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-28f5fd3f elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"28f5fd3f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-330142a\" data-id=\"330142a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1068307 elementor-widget elementor-widget-spacer\" data-id=\"1068307\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-58e1d6f elementor-section-full_width elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"58e1d6f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1f1cc85\" data-id=\"1f1cc85\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3f1be88 elementor-widget__width-auto elementor-widget-mobile__width-auto elementor-widget elementor-widget-button\" data-id=\"3f1be88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">\u5b78\u751f<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41bb76c elementor-widget__width-auto elementor-widget-mobile__width-auto elementor-hidden-mobile elementor-hidden-tablet elementor-widget elementor-widget-button\" data-id=\"41bb76c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www4.hkbts.edu.hk\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">\u8fd4\u56de\u4e3b\u9801<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aaf2b5a elementor-widget__width-auto elementor-tablet-align-center elementor-widget-mobile__width-auto elementor-hidden-desktop elementor-hidden-laptop elementor-widget elementor-widget-button\" data-id=\"aaf2b5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www4.hkbts.edu.hk\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">\u8fd4\u56de\u4e3b\u9801<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-baecf73\" data-id=\"baecf73\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-50aa3ed elementor-widget elementor-widget-shortcode\" data-id=\"50aa3ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t\t<!-- Flexy Breadcrumb -->\r\n\t\t\t<div class=\"fbc fbc-page\">\r\n\r\n\t\t\t\t<!-- Breadcrumb wrapper -->\r\n\t\t\t\t<div class=\"fbc-wrap\">\r\n\r\n\t\t\t\t\t<!-- Ordered list-->\r\n\t\t\t\t\t<ol class=\"fbc-items\" itemscope itemtype=\"https:\/\/schema.org\/BreadcrumbList\">\r\n\t\t\t\t\t\t            <li itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\">\r\n                <span itemprop=\"name\">\r\n                    <!-- Home Link -->\r\n                    <a itemprop=\"item\" href=\"\/\">\r\n                    \r\n                                                    <i class=\"fa fa-home\" aria-hidden=\"true\"><\/i>\u4e3b\u9801                     <\/a>\r\n                <\/span>\r\n                <meta itemprop=\"position\" content=\"1\" \/><!-- Meta Position-->\r\n             <\/li><li><span class=\"fbc-separator\">\/<\/span><\/li><li class=\"active\" itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\"><span itemprop=\"name\" title=\"\u8cc7\u8a0a\u79d1\u6280\u7d44\u652f\u63f4\">\u8cc7\u8a0a\u79d1\u6280\u7d44\u652f\u63f4<\/span><meta itemprop=\"position\" content=\"2\" \/><\/li>\t\t\t\t\t<\/ol>\r\n\t\t\t\t\t<div class=\"clearfix\"><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6aee8b9e elementor-widget elementor-widget-heading\" data-id=\"6aee8b9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u8cc7\u8a0a\u79d1\u6280\u7d44\u652f\u63f4<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-704a411e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"704a411e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29dd9249 elementor-widget elementor-widget-text-editor\" data-id=\"29dd9249\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>iDisk and Email Frequent Asked Question (FAQ)<\/strong><\/p><p><strong>1. What is iDisk?<\/strong><br \/>\u3000In iDisk, you can upload and download your through Internet.<br \/>\u3000When you login our Seminary network(Domain=HKBTS), the same information will be\u00a0 on your H: drive. You do not have to bring your data files from Seminary to ATEC, LTED or your home.<br \/>\u3000Any feedback? Please email to: <span style=\"text-decoration: underline; color: #555555;\"><a style=\"color: #555555; text-decoration: underline;\" href=\"support@hkbts.edu.hk\">support@hkbts.edu.hk.<\/a><\/span><\/p><p><strong>2. How to change the password?<\/strong><br \/>\u30001. Goto <span style=\"text-decoration: underline; color: #555555;\"><a style=\"color: #555555; text-decoration: underline;\" href=\"https:\/\/imap.hkbts.edu.hk\/idisk\">https:\/\/www.hkbts.edu.hk\/idisk<\/a><\/span> and logon iDisk.<br \/>\u30002. Press change password button and change your password.<br \/>\u30003. Enter your own old password and new password and press change button.<br \/>\u3000<span style=\"text-decoration: underline; color: #555555;\"><a style=\"color: #555555; text-decoration: underline;\" href=\"https:\/\/imap.hkbts.edu.hk\/menu\/idisk-change-password.htm\">More Screen Capture<\/a><\/span><\/p><p><strong>3. How to protect your data files?<\/strong><br \/>\u30001. Always change your password by idisk ( at least 8 characters with at least 3 letters and 3 numbers )<br \/>\u30002. Do not save your login password in Internet Explorer and firefox<\/p><p><strong>4. How to remove the &#8220;auto-save password&#8221; features and saved password in IE?<\/strong><br \/>\u30001. \u5728[ \u5de5\u5177 ] &#8211;&gt; [ \u7db2\u969b\u7db2\u7d61\u9078\u9805 ]<br \/>\u30002. \u5728[ \u4e00\u822c ] &#8211;&gt; \u6309[ \u522a\u9664 ]<br \/>\u30003. \u9078\u64c7\u6240\u6709\u518d\u6309\u522a\u9664<br \/>\u3000<span style=\"text-decoration: underline; color: #555555;\"><a style=\"color: #555555; text-decoration: underline;\" href=\"https:\/\/imap.hkbts.edu.hk\/menu\/remove-ie-cookie.htm\">More Screen Capture<\/a><\/span><\/p><p><strong>5. How to remove the &#8220;auto-save password&#8221; features and saved password in Firefox?<\/strong><br \/>\u30001. \u5728[ \u5de5\u5177 ] &#8211;&gt; [ \u9078\u9805 ]<br \/>\u30002. \u6309[ \u9032\u968e ] &#8211;&gt; [ \u7acb\u523b\u6e05\u9664 ]<br \/>\u3000<span style=\"text-decoration: underline; color: #555555;\"><a style=\"color: #555555; text-decoration: underline;\" href=\"https:\/\/imap.hkbts.edu.hk\/menu\/remove-firefox-cookie.htm\">More Screen Capture<\/a><\/span><\/p><p><strong>6. What is the mail size limit and idisk size limit?<\/strong><br \/>\u3000The mail size limit is 1GB for student.<br \/>\u3000The idisk size limit is 1GB for student.<\/p><p><strong>7. How to add spam \/ junk Email filtering rules?<\/strong><br \/>\u3000Just forward spam \/ junk mail to hkbts-blacklist@hkbts.edu.hk, system will automately added to filtering rules<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>StudentsBack to HomeBack to HomeStudent Union Executive CommitteeDownload AreaComputer Technology SupportWebmail Click here to log in to Webmail Change Email DetailsDrive Click here to log in to HKBTS Drive Apply for HKBTS Drive (Intranet login required) Basic Steps to Use HKBTS DriveChange Faculty Email PasswordIntranet Intranet LoginIT SupportiDisk and Email Frequent Asked Question (FAQ) 1. What is iDisk? In iDisk, you can upload and download your data through Internet. When you login our Seminary network(Domain=HKBTS), the same information will be on your H: drive. You do not have to bring your data files from Seminary to ATEC, LTED or your home. Any feedback? Please email to: support@hkbts.edu.hk. 2. How to change the password? 1. Goto https:\/\/www.hkbts.edu.hk\/idisk and logon iDisk. 2. Press change password button and change your password. 3. Enter your own old password and new password and press change button. More Screen Capture 3. How to protect your data files? 1. Always change your password by idisk (at least 8 characters with at least 3 letters and 3 numbers) 2. Do not save your login password in Internet Explorer and firefox 4. How to remove the \u201cauto-s<\/p>","protected":false},"author":135,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-19591","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u8cc7\u8a0a\u79d1\u6280\u7d44\u652f\u63f4 - \u9999\u6e2f\u6d78\u4fe1\u6703\u795e\u5b78\u9662<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hkbts.edu.hk\/en\/information-technology-team-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u8cc7\u8a0a\u79d1\u6280\u7d44\u652f\u63f4 - \u9999\u6e2f\u6d78\u4fe1\u6703\u795e\u5b78\u9662\" \/>\n<meta property=\"og:description\" content=\"\u5b78\u751f \u8fd4\u56de\u4e3b\u9801 \u8fd4\u56de\u4e3b\u9801 \u5b78\u751f\u6703\u57f7\u884c\u59d4\u54e1\u6703 \u4e0b\u8f09\u5340 \u96fb\u8166\u6280\u8853\u652f\u63f4 Webmail \u6309\u6b64\u767b\u5165Webmail \u66f4\u6539\u96fb\u90f5\u8cc7\u6599 Drive \u6309\u6b64\u767b\u5165 HKBTS Drive \u7533\u8acb\u4f7f\u7528HKBTS Drive \uff08\u9700\u8981\u767b\u5165\u5167\u806f\u7db2\uff09 HKBTS Drive\u7684\u57fa\u672c\u4f7f\u7528\u6b65\u9a5f \u66f4\u6539\u5b78\u9662\u96fb\u90f5\u5bc6\u78bc Intranet \u5167\u806f\u7db2\u767b\u5165 \u8cc7\u8a0a\u79d1\u6280\u7d44\u652f\u63f4 iDisk and Email Frequent Asked Question (FAQ) 1. What is iDisk?\u3000In iDisk, you can upload and download your through Internet.\u3000When you login our Seminary network(Domain=HKBTS), the same information will be\u00a0 on your H: drive. You do not have to bring your data files from Seminary to ATEC, LTED or your home.\u3000Any feedback? Please email to: support@hkbts.edu.hk. 2. How to change the password?\u30001. Goto https:\/\/www.hkbts.edu.hk\/idisk and logon iDisk.\u30002. Press change password button and change your password.\u30003. Enter your own old password and new password and press change button.\u3000More Screen Capture 3. How to protect your data files?\u30001. Always change your password by idisk ( at least 8 characters with at least 3 letters and 3 numbers )\u30002. Do not save your login password in Internet Explorer and firefox 4. 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What is iDisk?\u3000In iDisk, you can upload and download your through Internet.\u3000When you login our Seminary network(Domain=HKBTS), the same information will be\u00a0 on your H: drive. You do not have to bring your data files from Seminary to ATEC, LTED or your home.\u3000Any feedback? Please email to: support@hkbts.edu.hk. 2. How to change the password?\u30001. Goto https:\/\/www.hkbts.edu.hk\/idisk and logon iDisk.\u30002. Press change password button and change your password.\u30003. Enter your own old password and new password and press change button.\u3000More Screen Capture 3. How to protect your data files?\u30001. Always change your password by idisk ( at least 8 characters with at least 3 letters and 3 numbers )\u30002. Do not save your login password in Internet Explorer and firefox 4. 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